The ROI of Preventive Maintenance in Healthcare Facilities


Key takeaways

  • Preventive maintenance in healthcare facilities extends asset lifespan, improves patient safety, and boosts ROI
  • A CMMS (Computerized Maintenance Management System) automates and optimizes preventive maintenance, reducing downtime and costs
  • The Asset Criticality Score is among the hottest metrics monitored by healthcare facilities leaders, helping objectify and prioritize scarce resources

Preventive maintenance in healthcare facilities is more than a routine process; it’s a strategic investment that, if done correctly, will extend asset lifespans, enhance patient safety and ultimately bolster ROI across a campus’s asset portfolio. By proactively maintaining critical assets such as medical equipment and building systems, healthcare organizations can avoid costly repairs, improve operational efficiency, and enhance patient care.

In the digital age, a computerized maintenance management system (CMMS) has become critical for effective preventative maintenance programs. A strong preventative maintenance strategy, coupled with a CMMS that’s purpose-built for healthcare, can position a campus for strong gains across compliance, asset performance, and patient safety.


What is Preventive Maintenance and Why It Matters in Healthcare

Preventive maintenance refers to the practice of regularly inspecting, servicing, and maintaining equipment and infrastructure to prevent unplanned breakdowns. In healthcare, where uptime of critical mechanical systems and medical devices  is crucial, preventive maintenance is essential for ensuring that hospitals run efficiently and patients receive uninterrupted care.

When healthcare facilities implement preventive maintenance, they benefit from fewer unexpected repairs and equipment downtime. This proactive approach extends the lifespan of assets and reduces the need for emergency fixes, which are often more expensive than routine maintenance.

In addition to cost savings, preventive maintenance is integral to maintaining regulatory compliance, as healthcare facilities are subject to strict safety and operational standards of The Joint Commission, DNV, or Department of Health.


CMMS: The Backbone of Efficient Preventive Maintenance

A Computerized Maintenance Management System (CMMS) is a vital tool that supports healthcare facilities in managing their preventive maintenance efforts. CMMS helps healthcare teams schedule, track, and optimize maintenance tasks, ensuring that no essential equipment is overlooked.

A robust CMMS can automate the scheduling of preventive maintenance for various assets, including medical equipment, HVAC systems, and electrical infrastructure. By using a CMMS, healthcare facilities can track equipment performance in real time, generate work orders for maintenance, and keep detailed records of repairs.


Key CMMS Features for Healthcare Preventive Maintenance

Keep these features in mind when selecting a CMMS platform:

Automated scheduling: CMMS allows automatic assignment of preventive maintenance schedules, reducing human error and ensuring timely upkeep with regulatory standards

Work order management: Facility managers can create, track, and manage work orders digitally, ensuring that maintenance is performed on time. Integration of barcodes or QR codes allows for quick scanning of assets, making it easier for teams to access work order information

Asset criticality scoring: CMMS helps facilities prioritize maintenance tasks by assessing the criticality of assets. This feature enables managers to focus resources on high-risk assets, minimizing disruptions and optimizing resource allocation


Reducing Downtime and Emergency Repairs with Preventive Maintenance

Unexpected equipment failures can have severe consequences in healthcare, not only increasing costs but also disrupting patient care. Emergency repairs are often more expensive than scheduled maintenance and can result in significant downtime, negatively impacting operations and patient safety.

Preventive maintenance drastically reduces the likelihood of equipment failures by addressing potential issues before they escalate. With a well-implemented preventive maintenance program, healthcare facilities can avoid these costly breakdowns and reduce downtime.

Some CMMS platforms enable healthcare facilities to measure asset criticality scores, which evaluates assets based on their risk of failure and impact on patient care. This allows healthcare teams to prioritize preventive maintenance on high-risk equipment, ensuring that the most critical systems remain operational.


Financial Benefits of Preventive Maintenance: Lower Costs and Stronger Asset Longevity

One of the most significant benefits of preventive maintenance is cost savings. Regular maintenance extends the lifespan of equipment, reducing the need for expensive replacements. By maintaining assets before they fail, healthcare organizations can reduce both capital and operational expenses.

Preventive maintenance can also lead to a reduction in energy consumption and optimized resource use. Facilities can allocate labor more efficiently by focusing on high-priority tasks rather than dealing with frequent emergencies.

Moreover, CMMS platforms can track maintenance costs and asset performance over time, providing healthcare executives with data to make informed decisions. The ability to generate Comprehensive Reporting and track work orders through a CMMS platform helps ensure that the facility operates within budget, contributing to better financial outcomes.


Enhancing Compliance and Risk Mitigation through Preventive Maintenance

Healthcare facilities are subject to stringent regulations from agencies like The Joint Commission and the Centers for Medicare & Medicaid Services (CMS). Failure to comply with these regulations can result in fines, penalties, or even loss of accreditation.

Preventive maintenance helps healthcare organizations stay compliant by ensuring that equipment is regularly inspected and maintained according to regulatory standards. CMMS plays a crucial role in this process by automatically updating regulatory requirements and integrating compliance checks into the work order process​.

With a CMMS tool purpose-built for healthcare, teams can:

Generate compliance reports: Automatically create reports that detail completed maintenance tasks, ensuring that facilities remain audit-ready​

Tie regulatory standards to maintenance: Link equipment maintenance schedules with healthcare-specific regulatory requirements to ensure compliance


Building a Proactive Maintenance Culture with Facility Operations Software

A successful preventive maintenance strategy is not just about technology; it’s about fostering a proactive culture. By shifting their mindset from reactive to preventive maintenance, healthcare facilities leaders can enable their teams to maximize efficiency and minimize risks.

CMMS and facility operations software empower healthcare teams to take a proactive approach by providing actionable insights. For example, Vytal Assets offers detailed operational dashboards that allow managers to monitor work orders, labor hours, and asset health in real time. These insights help managers anticipate problems, allocate resources efficiently, and make informed decisions.

The transition to a preventive culture supported by facility operations software leads to improved staff accountability and more streamlined processes. Teams can stay ahead of maintenance issues, avoiding costly surprises and focusing on delivering better patient outcomes.


Investing in Preventive Maintenance and a Healthcare-Focused CMMS

In healthcare, preventive maintenance is much more than routine upkeep—it’s a strategic investment that delivers significant ROI. By reducing downtime, minimizing the need for emergency repairs, and extending asset life, preventive maintenance helps healthcare facilities operate more efficiently while enhancing patient safety.

Healthcare organizations that embrace preventive maintenance and utilize a CMMS tool will not only improve their financial health but also transform their facilities into strategic assets that contribute to better patient care. As the healthcare industry continues to evolve, investing in preventive maintenance will remain a key strategy for ensuring operational excellence and long-term success.

Interested in learning more about Vytal’s CMMS, purpose-built for healthcare? Get started today

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Matthew Willis

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Matthew brings over 15 years of experience in leading engineering teams, specializing in enterprise application development. His career includes notable positions at Finance Technologies, the Department of Energy, and Fitness Enterprise Engineering. At Vytal, Matthew directs the Software Development, Quality Assurance, Database Administration, and Development Operations departments, overseeing the ideation, development, testing, and hosting of all technological tools for the Vytal platform.

Matthew holds a Bachelor of Science in Computer Science and a Bachelor of Arts in English Literature and Language. His commitment to continuous learning is demonstrated by his lifelong passion for languages.

Matthew is highly skilled in cloud architecture and infrastructure optimization. His expertise focuses on reducing resource consumption and emissions while developing and hosting serverless technological solutions, ensuring efficient and sustainable technology practices.

Matthew has significantly impacted various sectors through his engineering leadership and technical innovation. His work in optimizing cloud infrastructure and developing advanced technological solutions has been instrumental in achieving organizational goals and improving resource efficiency.

Matthew embodies the principles of servant leadership, focusing on empowering and uplifting his team members to reach their highest potential. His approach fosters a collaborative environment where each team member is supported in achieving personal and professional growth.

Matthew’s investment in cloud architecture and serverless solutions reflects his dedication to advancing technological practices. His contributions to optimizing infrastructure align with industry trends and sustainability goals, highlighting his thought leadership in engineering.

Chris Karvonen

Head of Sales

Chris joins Vytal with a long history of being an accomplished and analytical sales leader with demonstrated expertise in the Prop Tech Market.  

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Chris embodies the notion of Servant Leadership and strives to prioritize the needs of his team members over his own.  He focuses on supporting and developing his teams and fostering a culture of collaboration and empathy.  All of this is grounded in a customer first mentality that ensures we are selling the problem we solve not just the product we provide.  

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Rahul Tiwari

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Rahul leads the development of innovative solutions that help transform real estate and facility management. With over 16 years of experience, Rahul excels at bridging business needs with technology solutions. He advises clients on best practices to leverage Vytal’s AI platform, empowering them to manage facilities through data-driven insights. Drawing on his domain expertise and market intelligence, Rahul influences Vytal’s product strategy, ensuring it aligns with industry trends and client needs.

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Irina Mladenova​

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Neil Ravitz​

Senior Vice President of Operations

Neil spent the previous 12 years of his career at Penn Medicine in Philadelphia in various operations role at both corporate and hospital positions.  In 2017, Neil became the Chief Operating Officer for the Department of Orthopedics and the Chief Administrative Officer for the Musculoskeletal Service Line.  He was in charge of all business functions, strategy and operations for Penn Orthopedics across the region.  During his time at Penn he gained a deep understanding of the healthcare landscape and the many challenges that its operators face on a daily basis.  Neil spent the prior 10 years of his professional career in consulting with KPMG, BearingPoint and Deloitte responsible for implementing solutions and software for clients.

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Bob Gendron

Founder / CEO

Bob Gendron is an internationally recognized entrepreneur who has built industry-leading service and technology companies in health care, real estate, automotive, and beyond. A seasoned executive who has founded four dynamic companies and led them from start up to high growth, Gendron has worked across sectors and around the globe to leverage technology to save money for clients and deliver services more effectively. Currently, Gendron is the founder and CEO of CREF, a global corporate real estate and facilities management firm. CREF is a full-service partner to clients at every stage of growth, from planning and budgeting to regulatory management and environmental sustainability, across more than 40 million square feet of real estate.

Through his leadership of CREF, Gendron uncovered an exciting new opportunity to further support his clients. He developed an innovative technology platform, recently launched as Vytal Assets, combining facility asset management, regulatory and compliance, sustainability and capital planning on one integrated platform. In a world of aging infrastructure and workforces, Vytal is a game-changing solution to the paradigm of lost operating margins and top line constraints.   

Gendron is a Massachusetts native and graduate of the Isenberg School of Management at the University of Massachusetts Amherst. He currently lives in Dallas, Texas, with his wife Gina and their four children. In addition to his professional pursuits, Gendron supports a number of community organizations and charitable endeavors focused on the development of children and gaps in education and opportunities, such as Youth Villages. He serves as an executive board member for Big Brothers Big Sisters of Texas.

Bob Gendron

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Bob Gendron is an internationally recognized entrepreneur who has built industry-leading service and technology companies in health care, real estate, automotive, and beyond. A seasoned executive who has founded four dynamic companies and led them from start up to high growth, Gendron has worked across sectors and around the globe to leverage technology to save money for clients and deliver services more effectively. Currently, Gendron is the founder and CEO of CREF, a global corporate real estate and facilities management firm. CREF is a full-service partner to clients at every stage of growth, from planning and budgeting to regulatory management and environmental sustainability, across more than 40 million square feet of real estate.

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