What is an Asset Criticality Score and Why is it so Important in Facility Asset Management?


Key takeaways

  • Asset criticality scores help healthcare facilities prioritize maintenance on high-risk assets, elevating operational stability and improved patient care
  • Implementing asset criticality analysis enhances regulatory compliance and maximizes the efficiency of healthcare facility operations and maintenance budgets
  • CMMS platforms should integrates criticality scores to prevent equipment failures, reduce downtime, and optimize resource allocation

Effective facility management in healthcare isn’t just about keeping the lights on; it’s about ensuring that the critical equipment and systems supporting patient care run smoothly without failure. But how can healthcare leaders prioritize maintenance when there are thousands of assets, from life-saving medical equipment to essential building systems? The answer lies in understanding asset criticality, a concept that ranks equipment based on the impact of its failure.

Asset criticality score helps healthcare facilities manage risk, streamline maintenance, and improve operational efficiency by focusing on the most important assets. The ICMA defines criticality as the backbone of asset management, providing the foundation for data-driven prioritization. It enables organizations to assess and mitigate risks, ensuring that resources are allocated where they matter most. This is particularly important in healthcare, where patient safety and compliance depend on the reliability of critical systems.


Why Asset Criticality Matters for Healthcare Facilities

Healthcare facilities are intricate environments that rely on a wide variety of assets to ensure daily operations and quality care. Asset criticality directly impacts the overall success of healthcare operations by highlighting which assets require the most attention. If a critical asset fails, it can lead to severe consequences including:

  • Compromised Patient Care: The failure of life-saving equipment such as ventilators or defibrillators can pose immediate risks to patient health
  • Regulatory Non-Compliance: Facilities must adhere to strict rules and regulations from several governing agencies. Asset failures could lead to penalties or even loss of accreditation
  • Operational Downtime: Systems like HVAC, elevators, and sterilization units are critical to the day-to-day functioning of healthcare facilities. Failure could lead to downtime, which disrupts patient services and generates significant financial costs

Assets naturally wear down over time, and maintenance and replacement are core components of facilities management. The real challenge comes with balancing competing priorities and understanding what to work on first. Allocating resources to the most impactful projects are easier said than done. That’s where asset criticality scores come in.


Key Factors in Asset Criticality Scoring

To effectively score asset criticality, several factors must be considered. Each factor helps facilities assess how a failure could impact their operations and prioritize maintenance accordingly. Here are the main components involved:


1. Patient Safety Impact

Healthcare facilities cannot afford for essential medical devices to fail. Equipment such as ventilators, surgical instruments, and diagnostic machines ranks highest in criticality because their failure directly impacts patient outcomes. Facilities must prioritize these assets to ensure they are always in working order.


2. Operational Importance

Certain building systems, such as HVAC, power supply, and sterilization units, are vital for maintaining the environment and supporting healthcare services. Without these systems, patient care could be delayed, or rooms may become unusable. These assets receive high criticality scores for their role in daily operations.


3. Regulatory Compliance

Regulatory bodies like the Joint Commission (JC) and DNV hold healthcare facilities to strict standards for safety and operational efficiency. Critical assets that ensure compliance with these standards—such as emergency power systems or fire safety equipment—must be closely monitored. CMMS platforms can integrate regulatory compliance, ensuring that assets tied to accreditation standards are maintained proactively.


4. Financial Impact

Every failure comes at a cost—whether the cost of replacement, lost revenue due to downtime, or penalties from non-compliance. The financial impact of asset failure is a crucial consideration in determining criticality. Facilities must evaluate whether it’s more cost-effective to invest in preventive maintenance or risk the high costs of asset failure.


5. Redundancy

When critical systems have no backups, they receive a higher criticality score. For instance, if a facility relies on a single power generator or sterilization unit, its failure could bring operations to a halt. Identifying these single points of failure and addressing them through redundancy or increased maintenance frequency is essential.


How to Implement Asset Criticality Scoring in Your Facility

Implementing asset criticality scoring requires an organized approach. With the right tools and processes, healthcare facilities can improve their asset management strategies by focusing on what matters most.


1. Asset Identification

The first step is to catalog all the assets in your facility, from medical devices to building systems. This inventory should include details like location, manufacturer, maintenance history, and estimated lifespan.


2. Assigning Criticality Scores

Using an automated scoring system simplifies this process. The system can calculate criticality scores based on factors like failure risk, impact, and redundancy.


3. Utilizing Data for Maintenance

Leverage your CMMS to track and adjust criticality scores over time. As assets age or undergo repairs, their criticality may change. Your system should provide real-time updates to help you prioritize maintenance.


4. Preventive Maintenance

Once criticality scores are assigned, it’s essential to develop a preventive maintenance plan for high-criticality assets. This ensures they receive the attention they need before failure occurs, minimizing downtime and costs.

CMMS platforms can integrate criticality scores with work order management, ensuring timely and efficient maintenance for high-priority assets.


Benefits of Asset Criticality Analysis for Healthcare Facilities

Implementing asset criticality scoring offers several significant advantages for healthcare facilities. Here’s how it can benefit your organization:


1. Improved Patient Care

By prioritizing the maintenance of critical medical equipment, healthcare facilities can ensure the reliability of the tools doctors and nurses need to provide high-quality care. Patients will have confidence in the facility’s ability to deliver uninterrupted care.


2. Operational Stability

Critical assets such as power generators or HVAC systems are essential for maintaining a stable environment. Asset criticality analysis minimizes downtime by addressing high-risk assets before they fail.


3. Budget Optimization

Criticality data allows healthcare facilities to allocate resources efficiently. Instead of spreading your maintenance budget thinly across all assets, you can focus your efforts—and funds—on those that pose the highest risk.


4. Compliance and Accreditation

By prioritizing assets linked to regulatory compliance, healthcare facilities can stay ahead of accreditation standards. This reduces the risk of penalties and ensures that facilities are always prepared for audits.

High-performing CMMS platforms help facilities maintain constant regulatory readiness, reducing the risk of non-compliance during audits.


Continuous Evaluation and Dynamic Scoring

Healthcare facilities are constantly evolving, and so too should their asset criticality scoring. As assets age, technologies change, or new regulations emerge, it’s essential to continuously update criticality scores to reflect current conditions.

Dynamic scoring systems automatically update criticality scores based on factors such as repairs, usage patterns, and maintenance trends. This ensures that your maintenance priorities are always aligned with your facility’s current needs.


Why Asset Criticality is a Must for Healthcare Facilities

Asset criticality scoring is no longer optional—it’s essential for any healthcare facility that wants to optimize its resources, maintain operational stability, and provide the highest level of patient care. By integrating asset criticality analysis into your facility’s management strategy, you can ensure that your most important assets receive the attention they need, when they need it.

Vytal’s Asset Lifecycle Management platform provides healthcare facilities with the tools they need to stay ahead. From comprehensive criticality assessments to seamless integration with CMMS, Vytal helps facilities optimize maintenance, improve patient care, and ensure compliance.

Learn how Vytal Assets can help your facility implement asset criticality scoring and improve your overall asset management strategy.

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Matthew Willis

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Matthew brings over 15 years of experience in leading engineering teams, specializing in enterprise application development. His career includes notable positions at Finance Technologies, the Department of Energy, and Fitness Enterprise Engineering. At Vytal, Matthew directs the Software Development, Quality Assurance, Database Administration, and Development Operations departments, overseeing the ideation, development, testing, and hosting of all technological tools for the Vytal platform.

Matthew holds a Bachelor of Science in Computer Science and a Bachelor of Arts in English Literature and Language. His commitment to continuous learning is demonstrated by his lifelong passion for languages.

Matthew is highly skilled in cloud architecture and infrastructure optimization. His expertise focuses on reducing resource consumption and emissions while developing and hosting serverless technological solutions, ensuring efficient and sustainable technology practices.

Matthew has significantly impacted various sectors through his engineering leadership and technical innovation. His work in optimizing cloud infrastructure and developing advanced technological solutions has been instrumental in achieving organizational goals and improving resource efficiency.

Matthew embodies the principles of servant leadership, focusing on empowering and uplifting his team members to reach their highest potential. His approach fosters a collaborative environment where each team member is supported in achieving personal and professional growth.

Matthew’s investment in cloud architecture and serverless solutions reflects his dedication to advancing technological practices. His contributions to optimizing infrastructure align with industry trends and sustainability goals, highlighting his thought leadership in engineering.

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Rahul Tiwari

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Bob Gendron

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Bob Gendron is an internationally recognized entrepreneur who has built industry-leading service and technology companies in health care, real estate, automotive, and beyond. A seasoned executive who has founded four dynamic companies and led them from start up to high growth, Gendron has worked across sectors and around the globe to leverage technology to save money for clients and deliver services more effectively. Currently, Gendron is the founder and CEO of CREF, a global corporate real estate and facilities management firm. CREF is a full-service partner to clients at every stage of growth, from planning and budgeting to regulatory management and environmental sustainability, across more than 40 million square feet of real estate.

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Bob Gendron

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Bob Gendron is an internationally recognized entrepreneur who has built industry-leading service and technology companies in health care, real estate, automotive, and beyond. A seasoned executive who has founded four dynamic companies and led them from start up to high growth, Gendron has worked across sectors and around the globe to leverage technology to save money for clients and deliver services more effectively. Currently, Gendron is the founder and CEO of CREF, a global corporate real estate and facilities management firm. CREF is a full-service partner to clients at every stage of growth, from planning and budgeting to regulatory management and environmental sustainability, across more than 40 million square feet of real estate.

Through his leadership of CREF, Gendron uncovered an exciting new opportunity to further support his clients. He developed an innovative technology platform, recently launched as Vytal Assets, combining facility asset management, regulatory and compliance, sustainability and capital planning on one integrated platform. In a world of aging infrastructure and workforces, Vytal is a game-changing solution to the paradigm of lost operating margins and top line constraints.   

Gendron is a Massachusetts native and graduate of the Isenberg School of Management at the University of Massachusetts Amherst. He currently lives in Dallas, Texas, with his wife Gina and their four children. In addition to his professional pursuits, Gendron supports a number of community organizations and charitable endeavors focused on the development of children and gaps in education and opportunities, such as Youth Villages. He serves as an executive board member for Big Brothers Big Sisters of Texas.